Soul Gaze Photography, LLC
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Store FAQ

 

Store FAQ


Paper Options

  • Pearl: Glows with tiny glimmers of pearl dust. Smooth, matte texture.
  • Watercolor: Reminiscent of the paper a watercolor artist uses without reducing image sharpness.
  • Linen: textured paper reminiscent of the lines in fabric. Uniquely elegant.
  • Fine: Vivid color on thick paper with a robust feel and slight texture. Smooth, Matte texture.
  • Lustre: Semi-gloss lustre finish with neutral white point. Water resistant, classic print choice. Metallic: areas of light seem to glow with this unique paper. Glossy, fingerprint prone.

Prints are Eco-friendly, FSC and Green Seal Certified, 30%-100% Recycled, acid and chlorine free archival.
Returned prints are resold if new, donated if minimally used/damaged. This reduces the amount of 'waste'.

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Mounting, Matting & Framing

Prints are unmounted. Mounting is available for prints 8x10 and larger. Add 'Mounting' to your cart for each print purchased. I do offer framing, but this service is currently pending as I complete the switch to a more Eco-friendly vendor. Please check back soon.


Decorative Pillows (NEW!)

A uniquely beautiful decorative pillow perfect for accenting all decor. It comes with a soft and durable polyester insert that will retain its shape after many uses, and the pillow case can be easily machine washed (though handwashing is recommended). Pillows are available as an empty pillowcase by request. Contact prior to ordering.

  • 18x18 inches
  • Cover: 80% polyester, 20% fleece
  • Insert: 100% polyester
  • Made in the USA
  • Printed on both sides
  • Machine sewn by hand
  • Concealed zipper
  • Machine washable cover
 

Store Policies

 

+ Purchasing

There is legally required 6% KY Sales Tax fee added to all tangible sales.

You, the kindred spirit with the eyes to see the beauty in my work, have a few gloriously simple options for collecting. I offer my photographic fine art online in my Fine Art Store, via authorized resellers, in-person or I can be commissioned to create something exclusively for you regardless of project scope or eccentricity.

+ Processing

Other sizes available by request. Please be sure to measure the area you wish to display your print prior to placing your order to ensure you've selected the ideal size for the location. Using a buyer provided room photo, I can utilize specialized software to provide a custom digital preview of how the image and chosen size will appear.

Your Photographic Artist personally submits each image for custom printing. Prints are unframed and shipped direct to buyer from printer (unsigned) unless a signature is requested prior to placing the order. If a signature is requested, the chosen print will ship to my home office prior to shipping to buyer. Print will be inspected prior to custom gift packaging and shipping. A hand signed certificate of authenticity will be included with your print. Choosing a signature will lengthen delivery time, but does allow for quality inspection for reprinting at no charge to buyer.

+ Shipping & Delivery

Tracking and insurance is included. Soul Gaze Photography, LLC is not responsible for any items that are lost, stolen or damaged during shipping. Orders can be expedited for faster shipping for an additional cost. Please contact me for details and pricing. International orders require a custom quote in order to provide the lowest shipping cost.

The volume of current orders determines the wait as orders are processed by hand in the order received. If you have a deadline such as for a gift, please inquire prior to ordering for an idea of arrival time. A rush fee may apply. Once orders are submitted, printing of paper prints requires 1-2 full business days + shipping time which varies according to location, day of week when ordered and when near holidays. Other products may take longer (such as pillows) due to being individually printed and sewn by hand.

+ Returns & Exchanges

ONLINE ORDERS: You have 30 days to return your purchase for a digital or tangible gift card (can be applied to fine art prints, services or tangible goods) in the amount paid for the product. Gift cards never expire and can be gifted to another by request. Otherwise, all sales are final. No refunds will be allowed due to the wide variety of custom options for each purchased print and the trouble of finding a buyer of similar taste. There is no refund for shipping or other applicable fees.

Soul Gaze Photography, LLC reserves the right to refuse to approve or accept returns at any time. Product(s) must be in new condition and lovingly wrapped for a safe return to qualify. Prior to mailing, please contact me. Return shipping is the responsibility of the buyer and so shipping insurance is encouraged. I will be unable to provide a gift card until product(s) are received. Upon arrival, product(s) will be inspected. If return is denied, your product(s) will be safely wrapped and returned to you (minus the cost for return shipping).

IN-PERSON ORDERS: You may arrange for an appointment to return your product(s) and so can avoid shipping fees.